Política de privacidad
Responsible for Treatment:
LLUÍS BERTRAN TARRÉS (Hereinafter COUNTER-DISPLAY)
ADDRESS: PG. CIRCUMVAL·LACIÓ 28, 08460, SANTA MARIA DE PALAUTORDERA (BARCELONA)
CIF: 52168726B
telephone: 690 111 769
EMAIL: info@counter-display.com
Last update: February 2024
The data controller guarantees compliance with the LOPDGDD regulations (Organic Law 3/2018), Regulation (EU) 2016/679 and Law 34/2002.
This Privacy Policy sets out how we handle, store and share personal information collected through our website and online store. We are committed to protecting your privacy and guarantee the protection of your personal data. By using our website or making purchases on it, you accept the processing of your data as described in this Privacy Policy. Which we detail below.
CATEGORY OF PERSONAL DATA:
We may collect the following personal information when you interact with us:
- Personally identifiable data, such as your name, address, email, telephone number, and other information that you voluntarily provide when registering, subscribing or purchasing our products.
- Account data, which includes details of your user account, purchase history, payment preferences and other information related to billing.
- Information related to your application or your candidacy.
- Usage and technology data, such as IP address, logs, device type, web browser used, pages viewed, approximate geographic location, and other data collected automatically through cookies or other tracking technologies.
Keep in mind that, by providing us with your personal data, you guarantee its veracity and accuracy, committing to notify us of any changes or modifications to them. You are solely responsible for possible losses or damages arising from the communication of incorrect, inaccurate or incomplete information in the registration, consultation, purchase or subscription forms.
If you do not provide the mandatory information that we request, we will not be able to respond to your request or process your orders on our website.
PURPOSE OF TREATMENT:
We use the personal information we collect for the following purposes:
- Provide, maintain and improve our Services or Products.
- Personalize and adapt the user experience.
- Process transactions and send information related to your purchases or requests by any postal or electronic means: WhatsApp or similar, SMS, mail, telephone, etc.
- Communicate with you and respond to your questions and requests.
- Send marketing and promotional communications, as long as you have given your consent or have an active relationship with us.
- Participate as a candidate in our selection processes.
- Comply with our legal obligations and resolve disputes.
LEGITIMACY FOR TREATMENT:
The processing of your personal data will be carried out in accordance with current legislation and will be based on the following legal bases:
Execution of a contract . The processing of your personal data is necessary for the performance of a contract between you and us in our online store. For example, we use your data to process and ship your orders, manage payments, and ensure delivery of products you have purchased.
Compliance with legal obligations . We may need to process your personal data to comply with legal obligations to which we are subject. For example, we may be required to retain certain information for accounting or tax purposes.
Consent. In some cases, we will request your explicit consent before processing your personal data. We will inform you of the specific purpose for which we request your consent and you will be free to grant or deny it. If you have given your consent, you can withdraw it at any time, which will not affect the legality of the processing carried out up to that point.
Legitimate interests. We may process your personal data where it is necessary for our legitimate interests. For example, we may use your data to improve our products and services, personalize your shopping experience, perform statistical analysis and carry out direct marketing activities, always within the framework of what we consider reasonable and in your interest.
Fulfillment of a public interest. In certain cases, we may need to process your personal data to fulfill a public interest. This may include fraud prevention, network and information security, as well as cooperation with authorities.
RECIPIENTS:
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share information with third parties who help us provide and improve our services, such as payment processors, hosting service providers, analytics services and other related service providers, carriers, etc.
Legal Compliance: We may disclose personal information if required to do so by law, regulation or valid legal process.
Consent: If you have given your express consent, we may share your information with third parties for marketing and promotional purposes.
INCORPORATION OF THIRD PARTY DATA:
If you provide us with personal data of third parties, you must ensure that you have appropriate and legally valid consent from those parties before sharing their data with us.
By providing third party data, you represent and warrant that you have the express and valid consent of such third parties, and that you have informed them of how we will use their data in accordance with this privacy policy. You exempt us from any liability arising from any damage or claim due to the lack of adequate consent for the processing of said data.
PASSWORD CUSTODY:
You will be solely responsible for maintaining the confidentiality of the access passwords associated with your account on our website. You should create strong passwords that are changed periodically. You must not share this information with third parties and you must take necessary precautions to prevent unauthorized access to your account. COUNTER-DISPLAY will not be responsible for any loss or damage resulting from failure to maintain your passwords.
If you suspect unauthorized access to your account or any unauthorized use of your passwords, you must immediately notify COUNTER-DISPLAY. We will never ask for your password outside of the login process on our website.
CONSERVATION PERIODS:
The conservation of your personal data will be subject to the following considerations:
Duration of the contractual relationship. If you have a registered user account, we will retain your personal data for as long as your account is active.
Compliance with legal obligations. We may retain certain personal information to comply with legal obligations, accounting or tax requirements.
Legitimate interests. We will retain such data as long as necessary to fulfill legitimate business purposes.
Consent. In the event that you have given your consent for any processing for specific purposes, we will retain your data until you decide to revoke your consent.
Curriculum or selection processes. We will keep your data for one year.
Once the retention period has ended, we will securely delete or anonymize them, unless required by law.
LINKS TO SOCIAL NETWORKS:
We may include links to social networks to provide you with a more interactive shopping experience. Please note that these social media links may redirect you to external platforms over which we have no control.
By clicking on such links and accessing social networks, your personal data may be collected and processed by third parties. These third parties operate under their own privacy policies and terms of use, so we recommend that you carefully review these policies before providing any personal data on those platforms.
We are not responsible for the privacy practices or the content of social networks that you can access through links from our Website.
EXERCISE OF RIGHTS:
What rights can you exercise?
- You can know if we are processing your data or not.
- You can access your personal data.
- You can request rectification of your data if it is inaccurate.
- You can request the deletion of your data if it is no longer necessary for the purposes for which it was collected.
- You can request the limitation of the processing of your data.
- You can file a claim with the Spanish Data Protection Agency at www.aepd.es, if you believe that we have not served you correctly.
- You can revoke consent for any processing to which you have given consent.
If you modify any information, you must notify us to keep it updated.
If you wish to exercise any of these rights or revoke any consent, please send a communication to the postal address: PG. CIRCUMVAL·LACIÓ 28, 08460, SANTA MARIA DE PALAUTORDERA (BARCELONA) or by emailinfo@counter-display.com providing identification document type DNI or equivalent.
INTERNATIONAL TRANSFERS:
In general, we do not make international transfers outside the EU. However, as part of our business operations, we may transfer your personal data to recipients located in countries outside the European Economic Area (EEA). In these cases, we will ensure that appropriate safeguards are in place to protect it through standard contractual clauses approved by the European Commission or any other legally recognized measures to ensure adequate protection of your personal data during transfer.
You can obtain more information at: info@counter-display.com
SECURITY MEASURES:
We are committed to ensuring the security of your personal data and protecting it against unauthorized access, disclosure or alteration. To do this, we implement appropriate technical, administrative and organizational measures to protect the confidentiality, integrity and availability of your data.
Despite our best security practices, you should keep in mind that no security measures are completely foolproof. If you detect any vulnerability or suspect misuse of your personal data, we urge you to inform us immediately using the contact details provided at the beginning of our privacy policy.
COOKIES POLICY
Consult our https://counter-display.com/en/content/15-politica-de-cookies to learn how we treat cookies and other information.
MODIFICATIONS TO THIS PRIVACY POLICY:
We reserve the right to make changes to this Privacy Policy at any time to adapt it to legal or treatment changes. Changes to this policy will be notified by updating the "Last Updated" date at the top of this page. We encourage you to periodically review this Privacy Policy to be informed of how we protect the information we collect. Your continued use of our services following the posting of modifications will constitute your acceptance of such modifications.
In the event of significant changes in the way we process your personal data, you will be informed by a prominent notice on our website or through other means of contact.